USEFUL INFORMATION 
Currency:
Kuna (1 Kuna = 100 Lipa). There are 1, 2, 5, 10, 20, 50 Lipa coins, 1, 2, 5 and
25 Kuna coins and 5, 10, 20, 50, 100, 200, 500 and 1,000 Kuna banknotes.
Foreign currencies can be exchanged at banks,
exchange offices, post offices and at most tourist agencies, hotels and camping
grounds. Banking hours are 7 a.m. to 7 p.m. from Monday to Friday. On Saturdays
banks are open until 1 p.m. In the larger cities some banks are also open on
Sundays. Credit cards: Most hotels, restaurants and shops accept credit cards
(American Express, Diners Club, Eurocard/Mastercard, Visa, Sport Card
International). Cash dispensing machines are ubiquitous.
Electricity:
Voltage of city power grid – 220V, frequency 50HZ
Water: Tap water is potable throughout Croatia.
The telephone code for Croatia is +385.
Time zone:
GMT plus one hour in winter and GMT plus two in summer
Travel documentation:
Passport or some other internationally recognised identification document.
Tourists may remain in Croatia for up to three months.
For more information:
Diplomatic consulates of the Republic of Croatia abroad or the Ministry of
Foreign Affairs of the Republic of Croatia.
Tel. 01 4569 964
Web: www.mvp.hr/mvprh-www-eng/index.html
Customs regulations:
Customs regulations of the Republic of Croatia are in line with the standards of
European Union countries. Foreign currency is freely brought in and taken out of
the country; up to a value of 15.000 kn for domestic currency. More expensive
professional and technical equipment should be registered at the border. Dogs
and cats, accompanied by their owner, need to have an International certificate
from a registered veterinarian stating that at least 15 days and not more than
six months have passed since their vaccination against rabies. Tax refund for
goods purchased in Croatia over 500 kuna in value with a validated "Tax
cheque" at departure from the country. Information: Republic of Croatia
Customs Administration (tel 01 6102 333);
Web: www.carina.hr
Purchase tax reimbursement for foreign citizens:
Tourists making purchases in Croatia (apart from petroleum derivatives) which
exceed 500 Kuna per receipt may reclaim VAT ("PDV").
At point of purchase the sales person will provide on request a form PDV-P,
which should be filled out and stamped, on the spot. On leaving Croatia the
receipt must be verified by the Croatian Customs service. A PDV refund in Kuna
can be obtained within six months, either at the same shop where the goods were
purchased (in which case the tax is refunded immediately), or by posting the
verified receipt back to the shop, together with the account number into which
the refund should be paid. In this case the refund is dealt with within 15 days
of receipt of the claim.
Credit cards: accepted in almost all hotels, marinas, restaurants, and shops(
American Expres, Diners, Eurocard/Mastercard, Visa).
Working hours:
Shops and department stores are open between 8 a.m. and 8 p.m., and on Saturdays
from 8 a.m. to 2 p.m., or to 3 p.m. A smaller number of stores close between
noon and 4 p.m. Many stores are also open on Sundays, especially in the summer,
and a smaller number in the larger cities are open 24 hours a day. Public
services and companies usually work from 8.30 a.m. to 4.30 p.m. from Monday to
Friday.
Post and Telecommunications:
Post Offices are open from 7 a.m. to 7 p.m., and on Saturdays until 1 p.m. There
are Post Offices in the larger cities which are open until 10 p.m. in the
summer. Postage stamps are sold in Post Offices and at newsstands.
Public telephones can be used only with phone cards, which can be purchased in
Post Offices and at newsstands, in hotels and tourist complexes.
Environmental protection:
Protection of the biological diversity is in conjunction with the EU regulations
currently in force. The water quality of the Croatia's Adriatic Sea is of high
quality for swimming and in conjunction to the EU criteria. In case of an
accident or contamination of the sea, please contact the National Centre for Sea
Search and Rescue on the number 9155 (free telephone), which is a part of
international institutions of the same rank. In case of accidental environmental
contamination on land, report it to the National Information Centre on the
number 01/4814 911 For additional information about the environment: tel:
01/6106 111
Tel: 0800 200 037, Web: www.mzopu.hr
Examples;
- double room : 250 à 500 Kn (34 à 69 €)
- restaurant p/person: 70 à 150 Kn (10 à 21 €)
- café : 4 Kn (0,5 €)
